MEMBER CENTER 蜜蜂創造了人與自然完美的結合

Shopping Guidelines



購物清單→配送方案→付款方式→確認→完成



 訂購方式
  • 電話訂購
    訂購專線:049-2980851
    服務時間:週一~週六 8:00~17:00
     
  • 網路訂購
    網路訂購網址:https://www.laishoney.com/
    網路訂購說明:如有任何訂購問題,可透過線上客服信箱留言或與電話客服中心連絡。

  • LINE 訂購
    LINE ID           : @bees (搜尋宏基蜂蜜line id)
    LINE 訂購說明 :於line中留言告之所需要的產品規格及數量,並留下配送資訊   (姓名.電話.地址.)
     
  • 傳真訂購
    傳真訂購專線:049-2992398
    傳真訂購說明:請於傳真后來電確認訂單傳真是否成功,並詢問訂單出貨狀況。
 
 成為【宏基蜂蜜】VIP

               1. 單次消費滿5000元
                             

               2. 累積消費達20000元

  •     VIP權益
        1.  達到成為會員門檻,可換得VIP卡一張,下筆訂單即可享VIP會員優惠。 

               2.  VIP會員消費非優惠商品   -  可享9折 。

  •      會員注意事
        1.  於來電 / LINE / 傳真下訂單 :       請 報上/ 留言註明卡背上的【VIP卡卡號】,以便做折扣。

                2.  網路下單 :    須於 【VIP卡卡號】欄位填寫卡背上的【VIP卡卡號】,以便做折扣。


 付款方式
  • 貨到付款
    適用之訂購方式:
    網路、LINE、電話、傳真訂購。

    當商品送達您指定的收貨地址時,宅配人員將先行以電話與您聯繫,
    並同時跟您收取款項。

  • ATM銀行轉賬 

    【銀行代號】: (007) 第一商業銀行埔里分行

    【帳       號】 : 442-10035886

    【戶       名】 : 宏基蜜蜂生態農場
      * 匯款後,請保留您的交易明細表,以便傳真及查詢。

      * 匯款完成後請傳真匯款單至本公司 ( 049-2992398  ) / 
    或 來電告知 - 匯款帳號後五碼 ,
    經會計核對后會協助寄出您所訂購的商品。

  • 信用卡(一次付清)




宅配配送

  • 宅配到府
    本農場可由宅配貨運公司代收貨款,合作之貨運公司有大榮貨運、黑貓宅急便、宅配通 
    - 本島單筆訂購金額滿2000元以上者,即可享有免運費之服務。
    - 離島地區,單筆訂購金則需額滿3500元以上
      (若需外島配送請務必先電洽本公司確認是否適合跨海配送

    配合您的方便性,可選擇以下的配送時間:
    ●不指定                   ●13:00 點前                ●14:00 - 18:00(最晚配送時段)
    以宅急便配送之訂單,將於兩日內(2個工作天)送達。
    配送過程偶有無法準時送達的情形,宅配人員將以電話先行與您聯繫,敬請見諒。

Returns & Refunds

Returns & Refunds

Hung Gee Bee Farm is pleased to guarantee our 100% pure honey and expect you will enjoy it as much as we do. It is our passion and commitment to make our bees products an everyday part of your healthy lifestyle. 


Disclaimer on Honey Appearance: 

Please note that we offer nature and pure honey and other bees products. Our honey has not been pasteurized or ultra-filtered. Therefore, it is normal and expected for the honey to crystallize over time. This is proof of its purity! Either use it as a solid spread, or to re-liquefy place the jar in hot, but not boiling, water. It also is completely normal for small air bubbles or crystallized foam to appear at the top of the jar. Once again, this is proof of nature and pure honey's purity. 

 However, If you are not satisfied with your purchase, you may return it for replacement or refund. Our return policy is 7 days from date of purchase, accompanied by:

  • Receipt or proof of purchase.
  • Items shipped to our bees farm must be adequately packaged and undamaged to receive a full refund. 


Refunds (if applicable)

Once your return is received and inspected, we will contact you that we have received your returned item, and a credit will automatically be applied to your original method of payment upon your refundable has been approved.

 

Replacement (if applicable)

We will replace items if they arrive to you defective or damaged. If you need to exchange it for the same item, contact us at 049-2980851 and send your item to : 
No.52-1, Pipa Road, Puli Township, Nantou County 545, Taiwan.